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Council offers advice for dealing with waste collections in bad weather

The recent bad weather experienced across Herefordshire, has unfortunately meant some disruption to services across the county.

One of the services to have been affected is the refuse and recycling collection, especially in areas of the county which has seen heavy snow and ice.

Councillor Harry Bramer, cabinet member for major contracts, said: “We apologise for any disruption the snow and ice has brought to refuse and recycling collections across Herefordshire.  However, at some points during the week, it simply hasn’t been safe enough to deploy waste vehicles into certain areas, which has meant unavoidable delays.”

“The decision to start collections on any given day is jointly made between the council and its waste contractor FCC Environment.  Collection crews are instructed to collect as normal unless the areas they are visiting are unsafe due to icy road conditions or obstructions, which would put them, residents or property at undue risk.”

“Although we will always endeavour to continue our collections, even in bad weather, there is no guarantee that they will all take place, especially if conditions change during the day.  We are working hard to minimise any disruption and catch up with missed collections where possible.”

The advice for residents is to put waste and recycling out as normal and if it’s not collected within 24 hours to take it back in until the normal collection day the following week or in two weeks for recycling.  If FCC Environment can return to an area later that day or the following day, they will attempt to do so, but if this is not possible, they will return on the next scheduled refuse and recycling date.

To keep up to date with refuse and recycling collections, visit www.herefordshire.gov.uk/recycling or https://twitter.com/HfdsWaste.