Skip to main content

National healthcare provider to manage county equipment store

Herefordshire Council is delighted to announce that the county’s community equipment service is to be managed by NRS Healthcare, the UK's leading provider of community equipment services, with effect from 1st April 2014.

This follows a tendering process undertaken by Herefordshire Council and the Herefordshire Clinical Commissioning Group.

Prior to 1st April, Herefordshire’s community equipment service (formerly known as the community equipment store), which is based at Thorn Business Park in Rotherwas, Hereford, was run by Herefordshire Council with support from the Herefordshire Clinical Commissioning Group.  The service provides equipment such as bed aids, bath and toilet seats and hoists and slings to help adults and children with specific needs to live as independently as possible.  It’s a service used largely by health professionals, social care workers, residential and nursing homes.

The base for the service will remain at Thorn Business Park and all existing client data will be transferred to NRS Healthcare: the changeover will not affect people who currently loan equipment.  

Mandy Appleby, head of practice and targeted support, said: “We are pleased to be working with NRS Healthcare who have an excellent track record of providing this type of service across the UK. 

“Professionals working with adults may see a few changes over the next month or so as NRS Healthcare introduces its new online ordering system and produces a revised catalogue of equipment. 

“However, we are all working together to make the transition as smooth as possible so people who have the equipment in their homes will not experience any changes to their current arrangements.”

Dr Andy Watts, chairman of Herefordshire Clinical Commissioning Group, said: “As we move towards more people receiving healthcare in their own homes it is vital that they have the necessary support in place. The county equipment service has an important role to play in this, providing aids that help maintain independence.”

Further information about NRS Healthcare is available at  The organisation can be contacted by email on or by phone on 0300 100 0045.

Tags: Health and social care