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Cold calling rogue mobility firms targeting Herefordshire residents

Mobility Aid

Herefordshire Council trading standards service is warning vulnerable residents about a recent spate of cold calling by suspected rogue companies selling mobility and daily living aids such as scooters, bath hoists, adjustable chairs and other specialist equipment at vastly inflated prices.

The trading standards service team has received some reports of salespersons who tried to sell unreasonably priced mobility aids to unsuspecting residents. Recently a Herefordshire woman, awaiting a knee operation, had a salesman in her home for several hours convincing her to buy an adjustable chair for £2600 which she did not need. The market price of the chair may be as low as £300.

Another woman was signed up for a mobility scooter which was priced at four times its true value when she already had a perfectly good scooter in the first place.

Principal Trading Standards Officer, Tim Thorne, commented “We strongly advise consumers to never deal with any cold callers and this message is unequivocal when it comes to the more vulnerable in society. These unscrupulous firms buy databases containing details of people with existing medical conditions or mobility problems, and then telephone them to arrange a sales appointment at their home.”

Anyone who believes they or a relative has been targeted by such cold calling should check the cancellation rights on the contract and contact the Consumer Advice Line immediately on 03454040506. For more information on how to avoid being scammed please visit the consumer section on trading standards webpage.

Tags: Community and living, Miscellanenous